SPARKSSURGE
Service desk

AI Voice Agents for Automotive & Workshops

Sparkssurge handles service bookings, parts enquiries, and status calls 24/7 so your service desk stays focused on the cars in the bay.

Sparkssurge AI
Answering now
Live
Transcript

Great, I can get that booked in for you now. What day suits?

Lead qualifiedBooking confirmedSynced to CRM
24/7
Booking coverage
< 1 min
Response time on new enquiries
48 hrs
Typical time to go live

Why the service desk phone never stops

Counter staff overloaded

Service advisors juggle customers in person and a constantly ringing phone, and something always slips.

Bookings lost to hold times

Customers give up when they cannot get through and book with another workshop.

Repeat questions eat time

Hours, pricing, and status calls take staff away from real service work.

What Sparkssurge does for automotive

Takes service bookings

Sparkssurge offers slots and books services straight into your schedule.

Handles parts and status calls

It answers common parts and job-status questions so staff stay on the floor.

Captures every enquiry

Vehicle, service type, and contact details logged for clean follow-up.

Syncs to your systems

Bookings and notes flow into the tools your workshop already runs.

Frequently asked questions

Can it book vehicle services automatically?

Yes. Sparkssurge offers available times and books the service into your schedule in real time.

Will it answer parts and pricing questions?

Yes. It handles routine parts, pricing, and status questions and routes anything complex to your team.

Does it work with our booking system?

Sparkssurge integrates with the systems your workshop already uses.

How quickly can we go live?

Most workshops are running within 48 hours.

Keep the workshop moving

Sparkssurge takes bookings and enquiries off the counter around the clock. Live in 48 hours.